CUSTOMER INFORMATION

Customer Information

LIRIA TECH is the public-facing brand of LIRIA LTD. Pricing, billing, delivery, cancellation, refunds, privacy and legal terms are available publicly before purchase.

Before any payment

The public website currently does not collect card details or process card payments directly. Before a payment is requested, the customer should receive the applicable service description, material deliverables, total amount, service period, delivery or start information and billing basis. If the arrangement is recurring, the renewal interval and amount and the method for cancelling future renewals must also be disclosed.

Service availability

LIRIA LTD provides digital services and training only where they can lawfully be supplied. Availability is subject to applicable law, sanctions, export controls and relevant service-provider or payment-provider restrictions. The business may decline or stop work where required for compliance.

Where third-party software or cloud services are involved, any relevant dependency or separate third-party fee is identified in the applicable service description before payment.

Pricing

Six package tiers with 1-, 3-, 6- and 12-month service periods; renewal terms depend on the selected offer.

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Subscription & Billing

Recurring charges, renewal intervals and non-renewing billing arrangements.

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Cancellation Policy

How to stop future renewals for recurring arrangements and what cancellation affects.

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Refund Policy

How to request review of a payment and how refunds differ from cancellation.

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Service Delivery

What digital delivery means and how service timing is communicated.

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Privacy Policy

How website forms and browser preferences are handled.

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Terms & Conditions

General service, payment and lawful-use terms.

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